Privacy Policy

Introduction

Nakara Advocates ("we," "us," "our") is a family legal services practice based in Nakhon Ratchasima, Thailand. This Privacy Policy describes how we collect, use, store, and protect personal information provided to us through our website and in the course of providing legal services.

We are committed to handling personal information with the care and discretion that our clients' legal matters require. If you have questions about this policy, please contact us at [email protected].

Information We Collect

Information Provided Directly

When you contact us through our website, we collect the information you provide in the contact form: your name, email address, telephone number (optional), and any details you include in your message. We may also collect information provided during consultations and in the course of providing legal services to you.

Automatically Collected Information

Our website may collect standard technical information including your browser type, device type, pages visited, and referring URLs. This information is collected through cookies and similar technologies. Please see our Cookie Policy for details.

Legal Basis for Processing

• Consent: Where you submit a contact form or agree to cookies.
• Legitimate interests: To respond to enquiries and improve our website.
• Contract performance: When processing your information to deliver legal services.
• Legal obligation: Where required by Thai law or professional conduct rules.

Retention Periods

Website enquiry data is retained for up to 24 months. Client file data is retained for a minimum of 7 years following the conclusion of an engagement, in accordance with professional obligations.

How We Use Your Information

• To respond to your enquiry and arrange consultations
• To deliver legal services you have engaged us to provide
• To communicate relevant information about your matter
• To send service-related communications (not marketing)
• To improve the content and functionality of our website
• To comply with legal and professional obligations

We do not sell your personal information to third parties. We do not use your information for unsolicited marketing communications.

Third-Party Sharing

We may share personal information with courts, registries, or other professional parties where necessary to deliver the legal service you have engaged us to provide. We may also share information with analytics service providers (e.g., Google Analytics) operating on our behalf under data processing arrangements.

Data Protection Measures

• Client files and personal data are stored on secure, access-controlled systems
• Access is restricted to the advocate and staff assigned to a given matter
• Website forms transmit data using encrypted connections (HTTPS)
• Physical documents are held in locked storage at our office
• In the event of a data breach, we will notify affected parties as required by applicable law

Cookies

Our website uses essential cookies for basic functionality and optional analytics cookies to understand how visitors use the site. You can manage your cookie preferences through the cookie banner on our homepage or via the Cookie Policy page.

Your Rights

You have the following rights in relation to your personal data:

• Right to access: Request a copy of the personal information we hold about you.
• Right to rectification: Request correction of inaccurate or incomplete data.
• Right to erasure: Request deletion of your personal data, where legally permissible.
• Right to data portability: Receive your personal data in a machine-readable format.
• Right to object: Object to processing based on legitimate interests.
• Right to withdraw consent: Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days. You also have the right to lodge a complaint with the relevant supervisory authority in Thailand.

Third-Party Links

Our website may include links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

Children's Privacy

Our services are intended for adults aged 18 and above. We do not knowingly collect personal information from persons under 18. If you believe we have inadvertently collected information from a minor, please contact us and we will promptly delete it.

Updates to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be available on this page, with the date of last revision noted at the top. Continued use of our website after changes constitutes acceptance of the updated policy.